Phone: (08) 9527 2177 | Fax:  (08) 9592 1681
Office Timings: Monday to Friday 8:30 AM - 6 PM | Saturday & Sunday 8:30 AM - 12:30 PM

Practice Policy

APPOINTMENTS

doctor-childWe use an appointments system at this practice and would ask you to please inform the receptionist if you need a longer appointment to discuss your health matter. If more than one family member requires attention please ensure that separate consecutive appointments are made. In the event that you are unable to keep your appointment please notify the receptionist atleast 4 hours prior. Please let Reception staff know when you arrive at the surgery for your appointment.

  Emergency cases will be seen as a priority.

ACCOUNTS

Waikiki GP Super Clinic is 100% Bulk Billing for everyone for all the 7 days.

Private fees for:

  • Insurance Medical
  • Commercial drive medical
  • Cancelled Driving Licence
  • Dive Medicals

TELEPHONE CALLS

The receptionist will be able to assist you in most cases, however if you wish to speak to your doctor, he/she may have to return your call when consultations have ended.

hos3REPEAT PRESCRIPTIONS

The doctors will advise when an appointment is required. For all repeat scripts, you must make an appointment to see the doctors.

REFERRALS TO SPECIALISTS

If the doctor considers that a medical need exists for specialist treatment a referral will be provided. It is therefore important to make an appointment with the doctor who will discuss your problem with you and help you to decide on the appropriate course of action.

RECALLS

For patients who require regular check ups, immunizations and / or screening, we offer a recall service. This is done automatically unless we are advised that you would prefer not to be notified.

MEDICAL CERTIFICATES

Medical certificates are legal documents. In order to obtain a medical certificate for work a consultation with your doctor is required. It is not legal to back date a certificate.

RESULTS

Patients are required to make a follow up appointment to discuss any abnormal results. Normal and INR results can be obtained from our practice nurse.


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